Families falling behind on paying their water and sewer bills may now qualify for additional assistance through Missouri American Water’s H2O Help to Others Program.

The H2O Help to Others Program provides emergency assistance for customers who have experienced financial hardship. Funds are made available through a partnership between Missouri American Water and the state’s community action agencies.

“We want to help our customers as COVID-19 continues to impact our state,” said Debbie Dewey, president of Missouri American Water. “While water is typically one of the lowest utility bills, we know it’s not the only one our customers manage. That’s why we’re providing additional funding to partnering community action agencies to help people get through these challenging times.”

Missouri American Water customers with incomes up to 200 percent of the Federal Poverty Level may apply for water and sewer bill assistance grants of up to $250 by contacting their local community action agency.

The Community Action Agencies’ trained caseworkers determine the needs of families and individuals who must be Missouri American Water customers in order to receive assistance.

“I think it is great that Missouri American Water is releasing additional funding in the current situation and hopefully it will make a difference in assisting families that have been affected by COVID-19,” said Mary Endicott, CCAP, Community Services Director of Missouri Valley Community Action Agency.